Deputy Manager (Chennai)

Deputy Manager (Chennai)

10 Aug
|
Nissan Motor
|
Chennai

10 Aug

Nissan Motor

Chennai

JOB PURPOSE

Reclaim warranty expense from suppliers-based liability ratio,
additionally continuously work on improving the liability ratio in Nissan’s
favor, by collecting concern parts from market and establish root cause for the
concern phenomenon

PRINCIPLE ACCOUNTABILITIES

Approved/rejected 8D warranty parts analysis reports

* Review supplier submitted 8D warranty parts analysis reports (WPAR) according
to Nissan standard report requirement.
* Approve or reject report based on content of 8D WPAR vs Nissan standard
* Provide detailed response to supplier if report is to be rejected

REGION coverage: AMIEO (Africa/India/Europe only)

Claim Analysis & Supplier Chargeback Reporting

Improve supplier chargeback recovery ratio

* Data analysis of all warranty claims to understand recharge per
vehicle/supplier/PFP
* Data analysis of top value contributing PFP to seek opportunities to increase
SCB identifying target items
* Study countermeasure details & history
* Benchmark best practices from NSC globally
* Reporting of warranty SCB KPI on monthly basis to management.





REGION coverage: IND

Claim Analysis (GWS Vs NICBS)
Gap Should not be more than è 5% Monthly Monitor & Report.

* Monthly analyze the no. of claims payment
* Validate the claims in NICBS
* Check the GAP & investigate reason & report to IS/IT or NML
* Check Wrong Claims, Wrong Suppliers, Plant Specific Claims &
correct/Assigned.

REGION coverage: IND

Month begin & Month end activity management (End to End Activity)

Monthly Activity (2 times Process)
Objection Management à between 2 Process.

* Exchange Rate update/ Email Setting in System. & IS/IT Communication
* Supplier IDs update
* Recent liability rate update based on latest agreement
* Claim objection management release/hold

MAJOR CHALLENGES

escribe the major challenges you face in carrying out your job, and what you do
in order to overcome them.

Deep data analysis and standardization of supplier warranty claim data

Different warranty condition

📌 Deputy Manager (Chennai)
🏢 Nissan Motor
📍 Chennai

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