The Opportunity:
Avantor is looking for Human Resources Service Excellence, Reporting Analyst is responsible for gathering, analyzing, and interpreting data to improve service delivery across the organization. The role involves generating reports and insights that support decision-making, track performance metrics, and drive continuous improvement in service excellence.
Support the Service Excellence team focused on HR Reporting
Gather, analyze, and summarize data and trends from multiple sources to generate accurate reports
Design and produce regular and ad-hoc reports on for stakeholders, including senior management and department heads.
Collaborate with various teams to consolidate information for reporting
Use data visualization tools to highlight data and trends for leadership review
Ensure accuracy and integrity of the data and reports generated
Monitor and evaluate the relevance and usability of the reports produced
Enhance existing reporting systems and introduce new ways to view data
Stay updated on the latest reporting trends and technologies
Ability to write and generate workday reporting
Excel Mastery: Use advanced Excel skills to interpret data, create pivot tables, and automate workflows that reduce manual processes.
Data Automation: Develop automated systems to streamline reporting processes by using data analysis to write code that automates key functions based on data insights.
Dashboard Development: Create and maintain dashboards that provide actionable insights for the Customer Service Department.
KPI Tracking: Establish and track key performance indicators (KPIs) to monitor operational performance and drive continuous improvement.
Request Management: Manage incoming requests for current dashboards, data corrections, and reporting changes.
Documentation: Maintain clear documentation of code, data models, and automation processes.
Data Integrity: Ensure the accuracy and integrity of data through regular testing and validation.
EXPERIENCE:
2+ years of r
📌 Human Resources Service Excellence, Reporting Analyst (Coimbatore)
🏢 Avantor
📍 Coimbatore
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