Career Area:
Supply Chain and Logistics
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Role Definition
Supports customer inquiries for order lead time and order configuration change. Responsible for current orders and order change, make sure requests can be successfully received by order system.
Responsibilities
• Supervising and controlling new sales orders, identifying the key elements and communicate downstream for required actions.
• Auditing order change requests from customers, evaluate acceptance of the order change request from a material, production plan, technical and logistics perspective.




• Serving as primary contact for customer inquiries; providing feedback about lead time, planned timeline, order change, order reschedules, etc.
• Aligned customers order with Sales production plan to achieve the monthly goal.
• Primary contact with other departments departament to manage sales and customer priorities.
Degree Requirement
Degree or equivalent experience desired
Skill Descriptors
Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
Level Working Knowledge:
• Accurately gauges the impact and cost of errors, omissions, and oversights.
• Utilizes specific approaches and tools for checking and cross-checking outputs.
• Processes limited amounts of detailed information with good accuracy.
• Learns from mistakes and applies lessons learned.
• Develops and uses checklists to ensure that information goes out error-free.
Analytical T

📌 Demand & Order Analyst (Thiruvallur)
🏢 Caterpillar
📍 Thiruvallur