JOB PURPOSE AND IMPACT

The Supervisor II is a critical part of the Digital Technology and Data team,
working closely with Commercial Leaders and Engineering professionals. This role
will manage a team of software engineers and align our
technology with go-to-market strategies that drive meaningful business outcomes.
This role is also critical to ensure that our team members build meaningful
careers and are fully enable in our digital product model.

KEY ACCOUNTABILITIES

* SOFTWARE ENGINEERING MANAGEMENT: Coordinates, builds and configures
software to meet user and business requirements while identifying
improvements to complex application support processes and procedures.
* APPLICATION DEVELOPMENT & DEPLOYMENT: Leads the team to perform basic to
advanced and complex programming, configuration, testing and deployment of
fixes or updates for application version releases.
* USER COMMUNICATION & SUPPORT: Acts as key point of contact with users to
respond to application support requests and needs and prioritizes
enhancements.
* APPLICATION SUPPORT:



Supervises day-to-day technical application support
activities to deliver on business outcomes.
* STAKEHOLDER MANAGEMENT: Coaches the team and partners with multi-functional
teams, including developers, product managers and business partners to ensure
configurations align with standards and project goals.
* INCIDENT & REQUEST MANAGEMENT: Conducts prioritization of incoming incident
tickets and user requests.
* VENDOR MANAGEMENT: Maintains positive relationships with software vendors
and negotiates complex contracts.
* PERFORMANCE MONITORING: Guides the performance of configured applications and
recommends adjustments to improve efficiency and effectiveness.
* APPLICATION PROCESSES & PROCEDURES: Ensures and guides the implementation of
improvements for application specific support processes and procedures.
* TEAM MANAGEMENT: Manages team members to achieve the organization's goals, by
ensuring productivity, communicating perf

📌 Manager, Software Engineering (India)
🏢 Cargill
📍 India