Job Title:
Analyst - Mainframe Batch Monitoring
Work Type:
Permanent
Location:
DLF Downtown, Sector 25A Phase 3, Block 4
It’s more than a career at NAB. It’s about more meaningful work, more global opportunities and more innovation beyond boundaries .
Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.
NAB has established NAB Innovation Centre India as a centre for operations and technology excellence to support NAB deliver faster, better, and more personalized experience to customers and colleagues.
At NAB India, we’re ramping-up and growing at a very fast pace. Our passionate leaders recruit and develop high performing people, empowering them to deliver exceptional outcomes to make a positive difference in the lives of our customers and our communities.
Your Current Role
As part of NAB’s Incident and Event at the Global Operations Centre:
ensure that incidents/events are identified, responded to and recovered within a timely manner.
Proactively monitor and respond to events ensuring critical system stability
Action incidents/change task assigned to the team.
Follow documented procedures to assist with recovery of technology services.
Appropriately escalate incidents or event via standard GOC processes and assist in the coordinated recovery via a technical phone bridge. (Escalate as appropriate to Major Incident Management
Continuously develop, maintain, automate and improve tools and processes to support Enterprise Technology KPI’s
Supporting the availability stability and reliability of the technology systems by monitoring and responding to incidents/events in a timely manner
Ensuring where possible incidents/events are resolved at a first level
What Will You Bring
Mainframe experience mandatory. Ability to debug and modify JCLs as per the