Project Role : Technology Support Engineer
Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.
Must have skills : Cloud Infrastructure
Valuable to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Role Summary

The AWS IaaS Administrator manages, supports, and optimizes AWS cloud infrastructure services. The role covers provisioning, administration, monitoring, security, automation, operational support, and continuous improvement of AWS-based infrastructure platforms while ensuring high availability, compliance and operational excellence.

Key Responsibilities

AWS Infrastructure Administration

Provision and manage AWS IaaS resources.

Administer EC2 instances across Linux and Windows environments.





Configure and manage VPCs, routing, VPN connectivity and network security.

Support high availability and disaster recovery requirements.

Monitoring & Operations

Monitor cloud infrastructure using CloudWatch and enterprise monitoring tools.

Troubleshoot infrastructure, network, storage and performance issues.

Manage alerts, incidents and service requests.

Participate in on-call support and major incident management.

Security & Compliance

Implement IAM policies and role-based access controls.

Support compliance requirements including GxP, SOX and security controls.

Manage AWS security services, encryption and audit logging.

Ensure adherence to organizational cloud governance standards.

Infrastructure Automation

Automate provisioning and operational activities using Terraform, CloudFormation, PowerShell, Python and shell scripting.

Support Infrastructure as Code implementation.

Backup, DR & Continuous

📌 Technology Support Engineer (Bengaluru)
🏢 Accenture
📍 Bengaluru