Join Thomson Reuters' high-performing Sales organization as a Sales Operations Specialist, where you'll be the go-to partner enabling Sales to execute faster, smarter, and with greater confidence. This role is ideal for someone who thrives at the intersection of data, process, and stakeholder support—turning complex policies, pricing, and performance insights into transparent actions that drive revenue outcomes.
About the Role:
In this opportunity as Sales Operations Specialist, you will:
Serves as a primary resource for sales consultants, account managers and sales management to understand content/product offerings, business policies, commissions, promotions, incentives and procedures for all pre-sale issues.
Develops data /content and recommendations for all exceptions to presentation to the exception committee
Conducts monthly and ad-hoc operation reporting and analysis.
Consults with Sales managers to resolve problems and interprets information/policies and procedures.
When necessary and appropriate, communicates pricing and product information to customers directly.
Monitors data and provides analysis to illustrate sales trends, identify weaknesses in current sales execution and support future sales strategy.
Manages the coordination and investigation of order processing activities, fulfillment, compensation and other requests during and at end of month.
May provide logistical support for national and regional sales meetings and other events as needed
Consults with management on the effect of policies and procedures on business goals and assists in developing and implementing policy and procedure.
Identifies opportunities to apply Agentic AI and automation to Sales Ops workflows—such as case triage, exception handling, and reporting—and partners with technical teams to design and pilot these solutions.
Builds and maintains AI-assisted tools (e.g., self-service data lookups, automated report generation) that reduce manual turnaround time for sales support requests.
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