Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP BTP Integration Suite
Good to have skills : NA
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous engagement with system performance, troubleshooting complex scenarios, and collaborating with different teams to maintain system reliability and efficiency throughout the day.
Roles & Responsibilities:
Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.
Contribute in providing solutions to work related problems.
Collaborate with cross-functional teams to ensure timely resolution of system issues and minimize business impact.
Document findings and solutions clearly to support knowledge sharing and continuous improvement.
Assist in the development and implementation of process improvements to enhance system stability and performance.
Professional & Technical Skills:
Must To Have Skills: Proficiency in SAP BTP Integration Suite.
Strong problem-solving skills with the ability to analyze complex system issues and provide effective solutions.
Experience in monitoring and troubleshooting integration flows and middleware components.
Familiarity with cloud-based integration platforms and their operational aspects.
Ability to work with logs, alerts, and diagnostic tools to identify root causes of system disruptions.
Positive communication skills to effectively collaborate with technical and non-t
📌 Application Support Engineer (Pune)
🏢 Accenture in India
📍 Pune
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