Job Description – Manager (CL-7)

Job Title: Workplace Service Delivery Manager (CL-7)

Management Level: CL – 7

Work Location: Noida

Must have Skills: Experience in Integrated Facility Management and Administration

Good to have Skills: Microsoft Excel, Power BI, PMP Certification

Department: Accenture Workplace Solutions, Corporate Function

Experience: 15-20 years of experience in Facility management and administration with IT/ITES Sectors.

Educational Qualification: Graduate/Postgraduate in any discipline. An engineering degree in Electrical/Mechanical or a full-time MBA or both would be an added advantage.

Job Summary

Workplace Operations is responsible for overseeing the day-to-day management of integrated facilities across assigned locations, ensuring seamless delivery of services aligned with business needs, compliance requirements, and corporate standards. The role involves managing vendor performance, engineering services, statutory compliance, real estate coordination, audits, and stakeholder engagement.



The candidate will also lead workplace experience initiatives, support sustainability and EHS goals, drive team development, and ensure smooth operations during business continuity or crisis situations. The role is instrumental in creating a productive, safe, and engaging workplace workplace that enhances employee experience and supports business continuity. A strong focus on service quality, operational efficiency, and client satisfaction is essential.

Role And Responsibilities

Integrated Facility management

Plan, manage, and oversee day-to-day workplace operations for assigned locations.
Conduct daily/weekly/monthly/quarterly service reviews with service partner teams. Ensure delivery of daily onsite facility management services including asset management, engineering, building maintenance, cleaning, office services, mail delivery, logistics and storage services.
Ensure workplace operations meet or exceed service delivery and corporate standa

📌 Workplace Service Delivery Manager (Noida)
🏢 Accenture in India
📍 Noida