Sr Customer Service Executive (Chennai)

Sr Customer Service Executive (Chennai)

10 Aug
|
Tata Communications
|
Chennai

10 Aug

Tata Communications

Chennai

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a Current World of Communications

5+ years of Professional/Technical Experience in Telecom with good knowledge in Planning & Designing of FTTX Network and Hands-on experience in using GIS/drafting Tools like MapInfo/Spatial net/AutoCAD/ QGIS and should be capable of handling team and Quality Factory.

Knowledge of ANZ region Fiber Network Architecture and specifications.

Sound understanding of OSP/ISP construction standards and field practices, planning and design expertise in FTTP, FTTB, FTTC, FTTN, HFC technology, Preferred Good understanding of Method of Measurements for Design and construction of FTTx Network & MDU and should be able to prepare the BOQ and BOM for MDU Designs

Key Responsibilities

Planning and Design of FTTx Network using GIS tools.

Quality Control on design delivery





Training and Efficiency improvement with team members

Should be able to work on different GIS datasets and create new information or investigate patterns using MAP-INFO, QGIS or other GIS tools like ArcGIS, Spatial net etc...

End to end delivery designs services including but not limited to Detail Design, Survey Packs, validating survey reports and site designs received from the field, create Construction Plans in AutoCAD, BOM/BOQ

Communicate with stakeholders on the rejections and corrective actions.

Coordinating with the Field Teams for the required information

Preparing and interpreting specifications, drawings and regulations for the use of telecommunications equipment

Create power designs as per power utility guidelines.

Communicate With Field Teams For Any Additional Data/clarification Required

Technical Competencies

Understanding of telecommunications transmission network, Outside plant

📌 Sr Customer Service Executive (Chennai)
🏢 Tata Communications
📍 Chennai

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