10 Aug
|
Enormous Enterprise
|
Jaipur
10 Aug
Enormous Enterprise
Jaipur
Company
Enormous Enterprise LLC
Location:
Jaipur, Rajasthan, India
Pay
DOE
Posted
August 04, 2026
Apply
Description
Job Title - Communications & Community Manager (Fashion & Lifestyle)
Location - Jaipur, Rajasthan
Job Type - Full Time, Work from Office
Job Summary
We are looking for a warm, organized, and creative Communications & Community Manager to be the voice of our brand. This role involves handling customer care across platforms, managing influencer collaborations, and executing gifting and barter programs.
Key Responsibilities
Customer Care & Community Support
Respond promptly and professionally to customer queries via Instagram, WhatsApp, email, and website chat.
Maintain a positive brand tone and ensure every customer feels supported.
Track common customer feedback and share insights with the design and production teams.
Influencer Outreach & Relationship Building
Identify relevant influencers, stylists, and creators aligned with the brand’s aesthetic.
Reach out for collaborations, gifting, barter partnerships, and paid promotions.
Maintain an influencer database with engagement metrics, collaboration history, and posting commitments.
Build long-term relationships with influencers who genuinely connect with the brand.
Gifting & Barter Management
Coordinate selection of garments for gifting, ensuring sizing and preferences are correct.
Manage dispatches of PR packages and gifted orders with the logistics team.
Track all gifted items, expected deliverables, posting schedules, and performance metrics.
Ensure influencers post agreed-upon content and maintain follow-ups politely.
Content Coordination
Work with the social media team to share influencer content for reposting.
Identify UGC (user-generated content) opportunities to support brand storytelling.
Communicate upcoming campaigns, themes, and collection launches to creators.
Reporting & Organization
Maintain weekly trackers for customer queries, complaints, and their resolution time.
Prepa
📌 Communications & Community Manager (Fashion & Lifestyle) (Jaipur)
🏢 Enormous Enterprise
📍 Jaipur