Description

Salesforce is building the infrastructure that powers 1,000+ AI features across the enterprise, spanning 25+ regions including Gov Cloud, and a growing fleet of 100+ 1st party and 3rd party models.

As Product Manager for AI Infrastructure, you will own the capacity posture of Salesforce’s LLM fleet from signal to decision to execution. This role sits at the intersection of AI infrastructure, data, and automation. As we scale to enterprise anchor customers with billion-token workloads, we need a recent kind of operator.

This is not a traditional Ops PM role. You will write code, build automation pipelines, and instrument systems instead of just tracking tickets and writing PRDs. We call it Fleet Management because, at this scale, running LLM capacity across proprietary and external models is closer to operating a distributed infrastructure fleet than managing a software feature.

You will work deeply with infra engineering, vendor partners, and data teams to ensure our AI infrastructure is resilient, optimized, and scalable.

What You’ll Own





Own the capacity intelligence layer: Build & operate automated systems that monitor TPM/RPM utilization across our entire fleet of 1st party and 3rd party models, regions, and providers in real time, surfacing signals before they become incidents.
Forecast and model capacity demand: Apply strong mathematical and statistical rigor to project trillion token workloads. You will build the financial and operational models that dictate our hyperscaler commitments and internal cluster sizing, balancing strict latency SLAs against complex cost structures.
Automate capacity decisions: Write and maintain scripts and pipelines that trigger PTU reservations, rate limit adjustments, PayGo spillover rules, and provider-level failover based on usage patterns.
Manage the fleet economics: Track model spend across our internal 1st party infrastructure and 3rd party providers (Azure/OpenAI, Google Gemini, Anthropic, and others), model

📌 Senior Product Manager (Bengaluru)
🏢 SalesForce-ad
📍 Bengaluru