Senior QA Analyst What will you create and do? We are looking for a highly skilled Senior QA Analyst to ensure the quality and reliability of products at Conversive (SMS Magic) . In this role, you will be responsible for end-to-end quality assurance across product lines , leveraging both manual and automation testing approaches , along with AI-driven testing techniques .

You will design and implement automation frameworks , enhance test coverage, and work closely with Engineering, Product, and DevOps teams to improve release quality. This role also involves mentoring junior team members and driving a quality-first culture across the organization.

What will qualify you for this role? Essential

- Robust experience in software quality assurance and testing methodologies
- Hands-on expertise in automation frameworks (Playwright, Selenium, Cypress, or similar)
- Experience in API testing and backend validation
- Strong debugging skills and root cause analysis capabilities
- Proficiency in scripting languages such as Python, JavaScript, or Java
- Experience integrating test automation with CI/CD pipelines (Jenkins, GitHub Actions, etc.)
- Understanding of Agile / Scrum development environments
- Experience working with AI tools for testing and development (e.g., OpenAI, GitHub Copilot, Claude)
- Ability to design test strategies, test cases, and test scenarios
- Strong collaboration skills with Product, Engineering, and DevOps teams
- Ability to mentor junior QA engineers and guide interns

Desired Skills

- Knowledge of SQL and database validation
- ISTQB certification
- Experience with Salesforce testing




- Familiarity with Git-based workflows
- Exposure to Docker, AWS, or cloud-based environments
- Experience working with logs, monitoring tools, and production debugging
- Understanding of AI-assisted test generation, self-healing scripts, and intelligent automation

Experience Range

- 5+ Years

Education Qualification

- Bachelor’s Degree in Computer Science, Information Technology, or a related field

Key Responsibilities

- Design and execute comprehensive test strategies including functional, integration, regression, and performance testing
- Review product requirements, acceptance criteria, and technical designs to ensure test coverage and quality
- Identify, document, and track defects across the lifecycle ensuring minimal production leakage
- Develop and maintain test documentation including test plans, test cases, and scenarios
- Design, build, and enhance test automation frameworks and scripts
- Increase automation coverage across UI, APIs, and integration workflows
- Integrate automation tests into CI/CD pipelines for continuous testing
- Collaborate with developers to enable shift-left testing practices
- Leverage AI-powered tools for test generation, failure prediction,



and log analysis
- Implement AI-assisted automation and self-healing test scripts
- Explore AI use cases such as intelligent test generation, automated defect analysis, and anomaly detection
- Participate in sprint planning, backlog grooming, and release planning
- Provide insights to improve testing processes, quality metrics, and release efficiency
- Contribute to QA best practices, frameworks, and documentation
- Mentor junior QA engineers and promote a quality-first mindset across teams

About Conversive (SMS Magic) Founded over 17 years ago , Conversive (SMS Magic) has become a trusted messaging leader for businesses around the world. We work with global customers across industries including contact centers, financial services, higher education, retail, staffing, wellness, and more . Our customers range from small and mid-size businesses to large global enterprises. Our Commitment To Every Customer Is “We will deliver the most advanced, simple-to-use messaging platform available, so you can focus on the personal touch that sets you apart from your competition.” If you can confidently demonstrate that you meet the criteria mentioned above, we would love to hear from you.

Conversive (SMS Magic) is committed to inclusiveness, fairness, and accessibility. We encourage all qualified candidates to apply. Read More About Us At https://beconversive.com/

https://www.sms-magic.com

"We are an ISO 27001:2013 compliant organization and emphasize information security for our clients."

📌 Senior QA Engineer (Pune)
🏢 SMS-Magic
📍 Pune