Holiday Inn Express & Suites Jalandhar (Pre-Opening) is a contemporary hotel offering 126 well-appointed rooms, strategically located along the Grand Trunk Road (NH-1), the six-lane Delhi–Ludhiana–Jalandhar–Amritsar highway. The hotel perks from excellent visibility and frontage on this key arterial route, with convenient access via the Jalandhar–Amritsar–Delhi corridor, making it an ideal choice for both business and leisure travellers. Guests can enjoy all-day dining at Express Café, featuring 70 covers, along with a range of wellness facilities including a swimming pool, fitness centre, and spa & salon. The hotel also offers flexible meeting and event space across multiple venues, making it well-suited for corporate meetings, training sessions, conferences, and social gatherings.
Our guests’ memorable experiences have to start somewhere. So why not with you? We’re looking for an Assistant Front Office Manager to take ownership of delivering exceptional first impressions – managing everything from registration and reservations to porter and concierge services.





A little taste of your day-to-day:

Every day is different, but you’ll mostly be:
● Managing and coaching your front office team to deliver memorable guest experiences and the warmest of welcomes
● Engaging with guests to build personal relationships and remedy any complaints
● Conducting regular front office inspections to ensure we’re making the right first impression
● Helping to prepare budgets and finding new ways to drive revenue from walk-ins and up-selling at the front desk
● Training team members on PBX procedures and taking the lead during an emergency or crisis
● Reporting into the Director of Rooms you’ll manage a team of front desk employees across several specialisms.

What We need from you:

● Bachelor’s degree / higher education qualification / equivalent in Hotel Management/ Business Administration
● 3 years of Front Office/Guest Service experience including management experience
● Must

📌 Assistant Front Office Manager (Mandla Kalan)
🏢 IHG
📍 Mandla Kalan