ABOUT CASHFREE PAYMENTS

Cashfree Payments is a leading payments and API banking company enabling
businesses to collect payments, make payouts, and scale financial operations
seamlessly. We process transactions at scale for thousands of businesses,
powering rapid, reliable, and developer-friendly payment experiences.

At Cashfree Payments, we’re not just shaping the future of payments—we’re moving
fast to scale businesses at every stage, with deep expertise in powering India’s
D2C and e-commerce growth.

Founded in 2015, we process transactions worth $80B annually and are trusted by
more than 800,000 businesses. Authorised by the Reserve Bank of India, we are
one of the first entities to receive critical licences like PA-PG, PA-CB and PPI
in the sector. We enable seamless collections, payouts, identity verification
and fraud detection.

We are backed by Silicon Valley investor Y Combinator, Apis Partners, Krafton
Inc, State Bank of India (SBI), and were incubated by PayPal.

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ROLE OVERVIEW





At Cashfree Payments, we are focused on delivering seamless and scalable payment
experiences for businesses. We are looking for a Senior Integration Engineer who
combines strong integration expertise with a data-driven mindset to continuously
improve merchant experience.

This is a high-impact individual contributor role where you will not only
support and enhance merchant integrations but also analyze support data, track
key metrics (CSAT, KPIs, SLAs), and drive quality improvements across the
support function.

You will work closely with Support, Product and Engineering teams to reduce
friction in integrations, improve case handling quality, and enable a more
self-serve ecosystem for merchants.

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KEY RESPONSIBILITIES

* Own and improve the end-to-end merchant integration experience with a focus
on reducing friction and

📌 Senior Quality and Training Engineer (Bellandur)
🏢 Cashfree Payments India Private
📍 Bellandur