About StarRez

StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner.
About The Role
Our Renewals Analysts are responsible for managing a high-volume portfolio of all StarRez customers. This role will be responsible for managing a high-volume portfolio of approximately 2,000 College Pads Property Management customer accounts, ensuring timely and successful contract renewals.
This role supports both auto-renewal accounts, which require proactive communication, reminders, and relationship management, and manual renewal accounts, which require light sales, retention,



and value-based conversations.
This is a process-driven, high-impact role that combines operational execution with customer communication. You will leverage company-provided AI tools and automation systems to streamline workflows, improve efficiency, and support data-driven decision-making.
This role provides a strong foundation for growth opportunities into Customer Success, Revenue Operations, or Account Management roles within StarRez.
Responsibilities:
Renewals Management & Execution
Manage end-to-end renewal processes for a high-volume portfolio (~2,000 accounts) with defined workflows and SLAs
Oversee auto-renewal accounts by proactively sending reminders, validating contract details, and ensuring timely processing
Execute structured renewal motions for manual accounts, including pricing alignment, contract updates, and retention-focused conversations (no heavy outbound sales prospect

📌 Renewals Analyst (Hyderabad)
🏢 StarRez
📍 Hyderabad