To handle and provide solution for a transactional activities of field team and making sure the implementation of projects are end to end satisfying the requirement.
Duties And Responsibilities
Resolving SFDC functions related issues
Resolving BRE level issues
Educating internal and field teams on issues due to training requirements
Constant observations on the issues raised by the field team
Raising regular IT request to resolve issues
Constant communication between IT and Product teams to identify the changes
Attending bi-weekly meetings with IT to find the bigger solution
Find solutions to the repetitive problems and submit BRD
Interacting with field teams to identify the exact issues
Ducational Qualifications
Required Qualifications and Experience
Graduate or equivalent
1+ years of experience Finance industry support of system
Well versed in MS Office
Agile ability on the work timings