Role Overview

The Visual Merchandising Operations (OR) role is responsible for managing the entire backend, operational, and coordination layer of Visual Merchandising. This position ensures seamless planning, execution support, governance, and reporting for all VM initiatives across all Own Retail stores.

The role acts as the bridge between creative VM teams, stores, vendors, merchandising and retail operations, ensuring timelines, budgets, and standards are met efficiently.

Key Responsibilities

VM Planning & Execution Support
Support annual, seasonal, and campaign-based VM planning across formats.
Own VM calendars, rollout trackers, store-wise implementation schedules, and execution readiness
Coordinate VM rollouts across regions and ensure timely execution at store level with the regional VM execution team.
Track VM implementation status and flag risks or delays proactively
Backend Operations & Process Management
Own all VM backend workflows, SOPs, and documentation
Ensure VM guidelines, planograms, and toolkits are accurately shared with VM execution teams




Maintain centralized repositories for VM assets, manuals, and execution guides
Standardize VM processes to improve operational efficiency and scalability
Vendor & Partner Management
Coordinate with VM vendors for fabrication, printing, installation, and logistics
Manage vendor timelines, POs, invoices, and delivery schedules in collaboration with procurement/finance
Track vendor performance, costs, and service quality
Support vendor onboarding and compliance processes
Budgeting & Commercial Control
Support VM budget planning, tracking, and cost control
Monitor spend against approved budgets and highlight variances
Raise POs, track invoices, and ensure timely closure of commercial processes
Create cost efficiency reports and recommendations for optimization
Data, Reporting & Governance
Act as the single point of contact for store VM operations queries
Support troubleshooting during VM rollout and post-insta

📌 Manager, VM Operations (Gurugram)
🏢 Adidas
📍 Gurugram