Plan for design and delivery of process improvements by guiding team to understand & analyze business requirements, planning & budgeting for projects, leading team in development, planning and monitoring of launch & on-field performance, and managing varied stakeholders to achieve desired objectives and support business growth for SmallBusiness Lending business.
Duties And Responsibilities
Analysis of existing processes & systems
Analyze multiple processes in SME business (such as pre & post logging, underwriting, sourcing, disbursal etc.) and identify the processes where there is a scope of improvement (such as redundant/ lengthy processes)
Guide team on mapping of end to end process to examine its functionality.
Segregate the activities related to processes in various categories such as online/ automated/ manual, and seek understanding of systems being impacted, processes’ expected outcome and current tat
Identification of improvement opportunities (recent process design or enhancements)
Engage with business and stakeholder to discuss & understand their requirements in terms of any process enhancement
Identify the scope of improvement such as process efficiencies, tat reduction, automation opportunities, cost reduction or simplification of processes
Design the project approach to manage & address the identified gaps or to drive improvement opportunities by means of defining new design of go-to processes
Present the business case along with the cost benefit analysis to the business stakeholders in order to obtain their sponsorship
Project planning and management
Lead team to segregate the accepted requirements into new process design or enhancement projects and prioritize projects for delivery of requirements basis business urgency & criticality
Identify resource requirements for various projects, define project teams, create project charter and allocate the responsibilities among team members
Review the progre
📌 Unit Manager (Pune)
🏢 Bajaj FinServ
📍 Pune
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