Job Location: Pune, Taguig City, Cebu City
Location Flexibility: Multiple Locations in Country
Req Id: 9058
Posting Start Date: 8/4/26
At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age.
With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).
HRSS Delivery Lead – Japan HR Shared Services
About The Role
We are seeking an experienced and highly motivated HRSS Delivery Lead to oversee the delivery of Japan HR Shared Services operations from our regional delivery hub.
This role is responsible for ensuring high-quality, compliant, and productive HR service delivery while acting as the key operational liaison between the delivery hub and Japan HR stakeholders. The successful candidate will lead a team of bilingual HR professionals, drive operational excellence, manage stakeholder relationships, and continuously improve Japan-facing HR processes.
The role requires strong leadership, excellent communication skills in both Japanese and English, and a deep understanding of shared services delivery within a global organisation.
Key Responsibilities
HR Service Delivery Leadership
Own end-to-end delivery of Japan HR Shared Services operations, ensuring accuracy, timeliness, compliance, and service excellence.
Monitor operational performance, manage delivery risks, and drive resolution of issues before they impact stakeholders.
Maintain and continuously improve standard operating procedures (SOPs)
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