Key Deliverables in this role:
Financial Outcomes
Manage end-to-end dispatches for the zone and identify cost-saving opportunities.
Monitor and optimize plant-wise logistics costs.
Continuously drive cost control initiatives related to damage, expiry, and logistics operations.
Responsible for freight efficiency improvement initiatives.
Support logistics strategy implementation to improve stock management efficiency and reduce operating costs.
Customer Service
Improve customer service levels through effective warehousing and transportation management.
Ensure reduction of depot-level Out of Stock (OOS) situations.
Ensure dispatch order delivery turnaround within 24 hours.
Coordinate with plant dispatch teams to ensure timely delivery of customer orders.
Liaise with Sales Managers (SMs) and Area Sales Managers (ASMs) on SKU availability and dispatch concerns.
Internal Processes
Support supply chain efficiency through robust processes around:
Supply planning and FG inventory control.
Dispatch management & freight management.
Direct dispatch from plants above 90%
Warehouse space optimization and seasonal capacity planning.
Maintain freshness index above 85% through effective inventory management.
Collaborate with procurement teams on RM/PM planning based on rolling forecasts.
Collaborate with operations teams on production and supply planning across cluster plants.
Monitor ageing inventory and stale stocks and drive corrective actions.
Coordinate stock movements across plants and regions.
Ensure effective order dispatch and delivery across clusters.
Set up process governance and review mechanisms with plant dispatch teams.
Drive SAP-related logistics, freight, warehousing, and shadow warehousing initiatives.
Participate in monthly S&OP; and demand planning reviews and provide business insights.
Innovation & Learning
Create and build differentiated supply chain capabilities for the traditional trade business.
Drive process innovation and continuous improvement across logi