Job Title: Associate – HFS IS

Department

About Business line/Function:

Responsibilities

Position Purpose: < Working as a member of a HFS-IS in Chennai. The HFS team will be responsible for processing Subscription, Redemptions, Switch & Transfer for Hedge Funds, where Asian clients are investing in them. The candidate will also be responsible for inputting and generating reports to be filed with various regulators.>

Direct Responsibilities

Acquire complete understanding of the HFS process & its related functions with various parties involved. For example: Custody ,FDS, NAV, Corporate Actions etc.
Strive to become a SME (Subject Matter Expert) of the process by acquiring complete knowledge of HFS processing across all funds .
Order collection and ensure completeness
Verify client signature
Prepare the order for input into BP2S systems
Carry of checks on the order form.
Follow up issues with the spoke team and with Client.
Trade input / checking to BP2S core system
Perform control procedures to ensure accuracy and completeness




Generation of reports on daily & monthly basis to the Client.
Dealing with adhoc requests from client and / or other BP2S locations.
Adhere to quality SLA .
Adhere to timeliness SLA .
There should be no incidents logged on activities performed.
Regular follow-up on Partial payments to be done diligently and should be highlighted to supervisor for further escalation in case break not cleared.

Contributing Responsibilities

Be pro-active in developing customer relations by understanding and responding to customer needs
Strive continually for customer satisfaction
Try to identify the real needs of the customer, including those not necessarily stated
Deliver very high quality results
Ensure to complete ad-hoc duties which may arise from time to time, mainly on First and Last week of the month and system down-time scenarios.
Monitor the respective group mail box and respond efficiently to the queries.
Required to plan leaves in advance as per G

📌 Associate - HFS (Mumbai)
🏢 BNP Paribas
📍 Mumbai