Do you enjoy helping people, solving problems, and delivering exceptional customer experiences? Are you someone who thrives in a quick-paced environment where every conversation is an opportunity to make a difference?
Laundryheap is looking for a Customer Support Representative to join our growing Global Customer Operations team in Bengaluru. In this role, you'll support customers across multiple international markets through email and live chat, ensuring every interaction is handled with professionalism, empathy, and efficiency.
If you're looking to build an international career in customer operations while working with one of the UK's fastest-growing technology companies, we'd love to hear from you.
About Laundryheap
Founded in 2014, Laundryheap is one of the UK's fastest-growing technology-enabled logistics companies, transforming the laundry and dry-cleaning industry through innovation and exceptional customer service.
Today, we operate across 14+ international markets, including the UK, the US, Europe, Asia, and the Middle East,



delivering laundry and dry-cleaning services within 24 hours. As we continue to expand globally, we're looking for ambitious individuals who are passionate about delivering outstanding customer experiences.
What You'll DoCustomer Support
Deliver prompt, professional, and accurate support to customers via email and live chat.
Resolve customer enquiries, service requests, and complaints while ensuring a positive customer experience.
Take ownership of customer conversations from first contact through to resolution.
Represent the Laundryheap brand with professionalism, empathy, and confidence in every interaction.
Customer Issue Resolution
Investigate customer concerns and work closely with internal teams to provide timely solutions.
Escalate complex cases through the appropriate channels while ensuring customers remain informed.
Follow up proactively on outstanding cases until they are fully resolved.
Handle sensitive customer situations wi

📌 Customer Support Executive (Bengaluru)
🏢 Laundryheap
📍 Bengaluru