Role Overview

The Application Engineer owns robot deployment, configuration, and customer enablement at assigned sites. This role ensures every robot is correctly mapped, configured, and commissioned, that the customer's in office team is trained and self-sufficient, and that deployment issues are coordinated smoothly with Technical Support and Site Service Engineers.

Key Responsibilities

Deployment & Configuration

Site mapping
Path planning
Mission creation
Workflow understanding
Robot configuration

Customer Enablement

Robot commissioning
Process optimization
Store/site setup
Train & support customer team
Documentation & handover

Support Coordination

Work closely with the Technical Support Engineer
Support Site Service Engineers during deployment
Escalate issues & provide feedback
Ensure customer satisfaction

Qualifications & Experience

Bachelor's degree in Engineering (Mechanical, Electronics, Robotics, Computer Science, or equivalent)
1–3 years of experience in robotics, automation,



or field engineering deployment roles; strong freshers with relevant project experience may also be considered
Working understanding of robot navigation, mapping, or mission-planning concepts is an advantage

Skills & Competencies

Strong troubleshooting and problem-solving skills
Ability to read site layouts/floor plans and translate them into navigation maps
Clear communication skills for training and enabling customer teams
Working knowledge of robot software/hardware interfaces and configuration tools
Basic working knowledge of Linux (command line navigation, file systems, service/process checks)
Comfortable coordinating across L1 technicians, L3 support, and customer stakeholders
Organized documentation habits for handover and knowledge continuity
Willingness to travel to customer sites as required

Preferred Experience

Experience in industrial automation, robotics, field service, maintenance, or technical support roles
Exposure to autonomous mobile robots (AMRs), AGVs,

📌 Application Engineer, Technical Operations (Manesar)
🏢 Peppermint Robotics
📍 Manesar