Job Title: GM - Operations ( Bangalore)
Department / Division: Commercial Business
Position reports to: SVP Operations

About the Role
The position has the responsibility to handle complete gamut of Property Facility Management for Commercial Office Spaces in the complex & committed towards the Office Clients’ all round satisfaction.
Responsibilities
To hold Site leadership role and part of the core team of company, take strategic, contingency, and key decisions.
Monitoring, designing & establishment of process for the Commercial Offices PM-FM Operations.
Will be responsible for service delivery to all the clients ensuring smooth running in the premises.
Responsible for all Facility Management related activities such as upkeep and maintenance of buildings and infrastructure in co-ordination with outsourced teams.
Regularly inspect Client spaces, public, mechanical, and ground areas to ensure property maintenance and cleanliness.
Responsible for operation of all deliverables to the tenants/clients, including - M&E; Services (Power, Water, AC, Lifts, FPS, STP),



cleaning & hygiene mgmt, Waste Management, Pest control, Gardening, Physical Security, Traffic & parking management, Food Court Management, AMC management.
Shall be responsible for attending & addressing to all emergency breakdowns in his buildings, as per contingency plans.
Will be responsible for all safety and security compliance in the building.
Maintenance of Fire Fighting systems, DG Sets, HVAC, Pumps and electrical systems like cables & transformers.
Ensuring uptime for all major equipment.
Provide technical assistance and advice on building operations systems including HVAC, electrical, energy management, plumbing, roofs, fire safety, environmental issues, security, and controls.
Keep track of completion of all helpdesk service requests from clients; all complaints to be closed with corrective actions to prevent recurrence of the client complaint.
Responsible for the physical management of the prop

📌 General Manager Operations (Bengaluru)
🏢 The Phoenix Mills
📍 Bengaluru