As a Senior UX Designer at WatchGuard, you are a seasoned practitioner who independently drives design quality across complex product areas. You bring deep expertise in visual design, systems thinking, and user research, and you consistently raise the bar for design craft within your team. You proactively identify UX problems before they become engineering problems, mentor junior designers, and help shape the product direction alongside PM and engineering leads.
KEY RESPONSIBILITIES
Design Execution
Lead end-to-end UX design for complex, high-impact product areas including security dashboards, threat management consoles, and configuration workflows.
Produce sophisticated, high-fidelity prototypes and interaction models that handle edge cases, error states, and real-world data complexity.
Drive design quality from early concept through final implementation review and QA.
Make independent design decisions with sound UX rationale and communicate them confidently to stakeholders.
Design Systems & Visual Craft
Actively contribute to and help evolve the WatchGuard design system authoring recent components, patterns, and documentation in Figma.
Define interaction patterns and visual treatments for complex UI scenarios specific to security software (alerts, status indicators, data tables, log views).
Establish and enforce visual consistency and quality standards across your product area.
Research & Strategy
Plan and execute UX research activities including usability tests, contextual inquiries, and design reviews with customers.
Synthesize research findings into actionable design insights and influence roadmap prioritization.
Map end-to-end customer journeys for security operations personas and identify systemic UX improvements.
Proactively identify and prioritize UX debt and advocate for addressing it.
Leadership & Collaboration
Mentor UX Designer 1 and 2 colleagues through design critiques, pairing sessions, and feedback.
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