Job Description: Team Member - Collections Strategy | Commercial Vehicles

Grade: M4/M5

Experience: 3- 4 years of audit experience in retail and know- how of
regulatory compliance.

1. Purpose of Role Own end-to-end collection strategy for the CV CE group
Delinquency control, and cost of collections.

Key Responsibilities

Drive Coe (Centre of Excellence) for CV Collections:

* Providing insights to the loss recovery team on available information of the
financial status and property details of the parties to the agreement from
the existing CAM.
* Audit and compliance – Updating process and policy as per regulatory. To
ensure the process implementation. Ensure 100% compliance with RBI Fair
Practices Code, regulatory norms, audit.

Direction Key Focus Area

Efforts

Outcomes Expected Centre of Excellence (CoE) Customer Intelligence Centralized
data enrichment (asset, borrower behaviour, segmentation) Faster recovery in
deep buckets providing sharper insights to the recovery team. Audit &
Compliance Governance Process standardization, audit tracking, regulatory
alignment. Zero audit deviations and full compliance with regulatory norms

📌 Team Member (Mumbai)
🏢 Kotak
📍 Mumbai