About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a versatile, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

We are seeking a Senior Site Reliability Engineer (Unified Observability) to support the F1 Next Generation Customer Unified Observability initiative. This role will build and operate a unified observability platform that provides end-to-end visibility across NCR Voyix Restaurants, Retail, and Payments environments. The engineer will help establish a single operational view spanning infrastructure, applications, Kubernetes platforms, cloud services, customer experience, and business transactions to enable proactive operations and improve service reliability.

Key Responsibilities





Design and implement enterprise observability solutions across Azure, GCP, Kubernetes, and hybrid environments.

Develop monitoring, logging, tracing, and telemetry standards using industry best practices.

Build enterprise dashboards that provide real-time infrastructure, application, and customer health visibility.

Define and implement SLIs, SLOs, error budgets, and operational health metrics.

Improve proactive detection, alert quality, and incident response through automation and intelligent alerting.

Integrate observability with ServiceNow, automation platforms, and operational workflows.

Partner with Product Engineering, Infrastructure, Security, and Operations teams to improve platform reliability and operational readiness.

Support enterprise initiatives involving AI-driven observability, event correlation, and operational analytics.

Required Skills

Site Reliability Engin

📌 Senior SRE – Unified Observability Engineer (Hyderabad)
🏢 NCR Voyix
📍 Hyderabad