What makes ITG unique as a technology company is that our solutions ultimately impact the care of patients. Although our skills are needed in a number of industries, we in ITG apply them specifically to the noble cause of healthcare. We are "Healthcare Inspired." It is this guiding vision that pervades and positively influences every level of our organization. It shapes our mission, defines our values, and brings our leaders and employees together in a shared enthusiasm for their work, setting ITG apart as a uniquely purpose-driven company in the IT industry.
Provide Enterprise data networking services and support in a Fortune 100 company workplace with international reach. This position will interact daily with Network Services teams and ITG personnel, and in a team lead capacity for local network engineering staff as well as the end users on developing network solutions to meet business requirements. Leadership, network support,
delivery and problem management skills are required to effectively meet business objectives and Service Level Agreements.
Major Responsibilities And Accountabilities
Responsibilities include but are not limited to the following.
Provide MDF/IDF/Wireless installation and support in coordination with U.S. based network engineering team and act as a team lead escalation point for local network engineers in the GCN as it relates to network requests and support. This will include but is not limited to, network performance analysis, dns record requests, application connectivity and data flows, hardware maintenance reboots, syslog analysis, network map audit and remediation, firewall rule modification, switch port configuration, and vendor TAC case updates.
Corporate office network/end user support
End user remote access support
Understanding of complex nation-wide, enterprise WAN/LAN solutions, utilizing best pract