About the role
Lead Designer — Engagement Platforms, Rewards & Partner Ecosystems
The role
Lead Designers on Engagement Platforms, Rewards & Partner Ecosystems combine craft leadership with
people leadership. You will own the design of the supplier-facing and platform layer of one of Tesco's most
commercially significant domains — the partner ecosystems, orchestration platforms and engagement
mechanics that make personalisation, rewards and gamification possible at scale — while managing and
developing a small team of designers who deliver it.
Based in India within Tesco Technology, you will report into senior design leadership and partner across a
distributed organisation. What this team builds determines what the wider ecosystem can do: the
configurations, mechanics and journey placements available here set the shape of the campaigns and
promotions customers eventually see. The customer-facing surfaces are designed by teams under
separate Design Managers in Loyalty and beyond, which makes working across that boundary a core part




of the role rather than an occasional requirement.
You will be responsible for
Craft leadership
Owning the design of Tesco's supplier and partner experiences end to end — onboarding, integration,
affiliate operations, funding and incentive management, and commercial self-service — so partners
can participate in the engagement ecosystem at scale without manual intervention.
Owning the design of the orchestration platforms that power engagement: campaign orchestration,
audience management, reward and incentive configuration, performance measurement, workflow
automation and AI-assisted operational tooling. Used daily by commercial, CRM, marketing, operations
and product teams. Gemini, Tesco's internal Engagement Operating System, is the current platform at
the centre of this.
Owning how engagement constructs are modelled and combined — missions, challenges, milestones,
progress, incentive mechanics. These are not neutral settings. The options

📌 Lead Designer — Engagement Platforms, Rewards (Bengaluru)
🏢 Tesco Bengaluru
📍 Bengaluru