Since the 1940s Citco has provided specialist financial services to alternative
investment funds, investors, multinationals and private clients worldwide. With
over 6,000 employees in 45 countries we pioneer creative solutions that meet
our clients’ evolving needs, and deliver exceptional service.
Our continuous investment in learning means our people are among the best in the
industry. And our corporate social responsibility programs provide meaningful
and fulfilling work in the community.
A career at Citco isn’t just a job – it’s an opportunity to excel in an
environment that genuinely supports your personal and professional development.
About the Role:
The Junior Local IT administrator provides IT infrastructure support for all
employees in the local office and within the region. The Junior Local IT Support
Administrator is responsible for resolving support requests as well as meeting
customer satisfaction and continuous service delivery demands. IT Support staff
work in a dynamic, fast-paced environment which provides services over the
phone,
through e-mail, in person and via self-service mechanisims.
Customer Support is a global IT group incorporating all business-facing
operational support, from internal desktop management through to strategic
client integration on Citco’s core software platforms. The service delivered by
the Customer Support group is aligned to both strategic Customer demands in a
given region.
Working as part of the Customer Support group, this role interacts with multiple
functions within the Customer Support IT group and with other groups within the
wider IT team. In a day-to-day capacity, the Junior Local IT administrator
oversees the day to day operations and evaluates service delivered. The Local IT
team are one of the first points of contact for internal business customers and
ensure customer expectations are met or exceeded. They are reponsible for
ensuring defined metrics/benchmarks are met and that standards and
📌 IT.Junior Support Analyst (Mumbai)
🏢 The Citco Group
📍 Mumbai
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