AR Caller – International Voice Process (Chennai)

AR Caller – International Voice Process (Chennai)

10 Aug
|
Atean Healthcare Solutions
|
Chennai

10 Aug

Atean Healthcare Solutions

Chennai

Company Description
Atean Healthcare Solutions is a cost-effective organization specializing in Medical Coding and Medical Billing services for healthcare providers. The company focuses on delivering accurate, compliant, and timely billing solutions that help clients improve revenue cycle performance and reduce administrative burden. By combining domain expertise with efficient processes, Atean Healthcare Solutions supports healthcare organizations in managing claims and reimbursements more effectively. The team operates in a structured, process-driven environment that values quality, reliability, and customer satisfaction. This setting offers professionals an chance to build a stable career in the healthcare revenue cycle management industry.

Experience: 1–3 Years
Department: Revenue Cycle Management (RCM) / Medical Billing
Shift: Night Shift (US Process)

Roles and Responsibilities:
Make outbound calls to insurance companies in the US to follow up on outstanding medical claims.
Analyze unpaid, denied,



or partially paid claims and determine the appropriate next steps for resolution.
Verify claim status, payment details, denial reasons, and appeal requirements with insurance representatives.
Document all call outcomes, claim updates, and follow-up actions accurately in the billing system.
Work on denied, rejected, and aging claims to maximize collections and reduce outstanding Accounts Receivable (AR).
Initiate claim reprocessing, corrections, reconsiderations, and appeals as required.
Ensure timely follow-up on pending claims based on payer-specific turnaround times.
Meet daily productivity, quality, and collection targets set by the organization.
Maintain compliance with HIPAA regulations and client confidentiality requirements.
Coordinate with internal teams such as Charge Entry, Payment Posting, and Coding to resolve claim-related issues.
Stay updated with payer policies, billing guidelines, and industry regulations.
Identify recurring denial trends and re

📌 AR Caller – International Voice Process (Chennai)
🏢 Atean Healthcare Solutions
📍 Chennai

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