* Responsible for startups, maintenance, and emergency repairs for VERTIV UPS,
battery, power distribution, and site monitoring equipment. Required to
establish, promote and maintain excellent relations with all customers,
salesmen, distributors, and others within the area.
* Handling the major COLO centre projects, should be known the handling all
type of PQA.
* Maintain continuous communications with dispatching team and the department
Manager/Supervisor.
* Responsible for the assigned spares VAN stock.
* Follow and respect, in all its technical interventions, the environmental
guidelines established by Vertiv and those that are specific to the client's
facilities where the intervention is carried out.
Responsibilities and Measurement Criteria with Time investment Needed on Each:
(This will describe the overall core responsibilities of the role, decision
making responsibilities etc.)
* Respond, in a skilled manner, to all assigned service calls while on
duty
* Read, understand, and comply with all procedures outlined in the Field
Procedure Manual
* Perform all work in a safe manner, and in accordance with established company
safety policy
* Ensure spare parts are properly accounted for using established parts
procedures
* Keep Dispatching Team informed of your schedule and the status of all open
jobs9+
* Maintain the accuracy of the customer listing by reporting errors
* Submit weekly paperwork in a timely, accurate and complete manner and in case
of Wireless Field Service debrief the performed job in a complete and
accurate manner at the Customer’s premises
* Keep company vehicle clean, neat and properly maintained
* Report and promotes sales or service leads to the proper department
* Attend customer meetings as required
* Being a reference point for key customers in case of emergency and
troubleshooting
* Ensure availability to work during weekend and night in compliance with local
labor laws
* Work closely with department sup
📌 Engineer I- Field Service (Bengaluru)
🏢 Vertiv
📍 Bengaluru
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