To ensure seamless, safe, and efficient hospital operations round-the-clock by supervising clinical and non-clinical activities during assigned shifts, acting as the central authority (MOD) for decision-making, escalation, and coordination across departments.
Responsibilities
Clinical Supervision & Patient Care Oversight
Manager on Duty (MOD) Responsibilities
Coordination & Communication
Incident & Emergency Management
Patient Experience & Grievance Handling
Staffing & Workforce Management
Compliance & Documentation
Support Services Oversight
Reporting & Escalation
Core Competency
Clinical decision-making under pressure
Crisis management
Robust communication and authority handling
Conflict resolution
Multitasking & prioritization
Assertiveness (not aggression)
Emotional intelligence
Ownership mindset
High accountability
Qualifications
Qualification / Experience Required:
B.Sc Nursing/ GNM with KNC Registration is a must
Minimum 8–12 years of experience
At least 2–3 years in supervisory/ Incharge/ICU/ER role
Experience in NABH/JCI hospitals preferred
Must have skills
Clinical decision-making under pressure
Crisis management
Strong communication
authority handling
Conflict resolution
Multitasking & prioritization
Good to have skills
Assertiveness
Emotional intelligence
Ownership mindset
High accountability