About Leadsquared

One of the fastest-growing SaaS companies in the CRM space, LeadSquared empowers organizations with the power of automation. More than 1,800+ customers with 2.50 lakh users across the globe utilize the LeadSquared platform to automate their sales and marketing processes and run high-velocity sales at scale.

Known for its verticalized, industry-centric solutions, LeadSquared serves EdTech, Education, Healthcare, BFSI, Real Estate, Automotive, and Hospitality industries. The company is headquartered in Bengaluru with a local presence in Current Jersey, Philippines, South Africa, Australia, and Indonesia.

THE ROLE

We are looking for a driven Implementation Consultant to onboard and configure LeadSquared’s CRM and LOS platform for our clients. As an IC, you will work directly with customers to gather requirements, design solutions, conduct training, and ensure a smooth go-live. This is a high-impact, client-facing role for someone who enjoys problem-solving, technology, and building lasting customer relationships.

Key Responsibilities





Client Onboarding & Implementation

Own end-to-end implementation for assigned client accounts, from kick-off through go-live.
Gather and document detailed business requirements, user stories, and workflow specifications.
Configure the LeadSquared CRM/LOS platform to align with client processes and business objectives.
Develop and execute implementation project plans, ensuring timely delivery within agreed scope.
Conduct platform demonstrations, user acceptance testing (UAT), and pre-go-live validation.

Client Engagement & Training

Act as the primary point of contact for clients during the implementation phase.
Deliver product training sessions for end-users, power users, and administrators.
Provide clear, structured documentation including configuration guides, SOPs, and training materials.
Manage client expectations proactively and escalate blockers to senior team members when needed.

Solutioning & Configuration

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📌 Implementation Consultant (Bengaluru)
🏢 LeadSquared
📍 Bengaluru