Key Responsibilities

This role involves collaborating with the Global Markets Operations (GMO) Global Process Owners (GPO) to ensure key deliverables and strategic objectives are met and tracked to completion. The ideal candidate will bring expertise in governance practices, risk management, continuous improvement, and stakeholder engagement.

Strategy

Engagement with relevant GPOs to ensure key strategic deliverables are tracked to completion.

Business

Support the GPOs in managing the governance model to ensure key milestones are delivered within budget and agreed timelines

Processes

Maintain end‑to‑end process standards, including SOPs, process maps, and control narratives.
Apply structured continuous improvement methodologies to support controlled remediation and risk reduction.
Drive simplification, standardization, and automation of operational processes.
Improve straight-through processing (STP), reduce manual interventions, and lower operational risk.

Support the GPOs by

Producing artefacts (papers, dashboards, notes, etc) for the operating and governance forums.




Provide timely artefact management and support during audit, second line and regulatory engagements

Risk Management

Work closely with the GPOs and Business Risk Managers to ensure their risk incidents and risk events are all addressed and tracked to completion.
Evaluation and escalation of risk profiles to relevant committees / forums
Ensure processes are designed with appropriate preventive and detective controls.
Govern and track closure of audit findings arising from process weaknesses, partnering with functions to document robust remediation plans

Governance

Manage the end-to-end requirements of the assigned Operating forum.
Govern process impacts arising from regulatory, policy, business, and technology change, ensuring consistent updates across documentation and training.

Regulatory & Business Conduct

Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Ta

📌 Manager, Global Markets Middle Office (Bengaluru)
🏢 Standard Chartered India
📍 Bengaluru