Job Description
Position
Inside Sales Executive – Lead Management
Department
Sales – SigLoch from Bindwel
Location
Trivandrum
Work format
6 days - Work from office
Reports To
CEO
Employment Type
Permanent
Vacancies
1
Purpose of the Role
The Inside Sales Executive – Lead Management will be responsible for the first level of engagement with all incoming sales leads. The primary objective is to ensure that every lead is contacted promptly, qualified based on defined criteria, and assigned to the appropriate sales representative for further conversion.
The role will also be responsible for monitoring CRM follow-ups, ensuring that no lead is missed, and preparing periodic reports for sales review meetings. This position will significantly improve lead response time, sales efficiency, and conversion rates by allowing field sales personnel to focus on responsible buying prospects.
Key Responsibilities
Contact all incoming enquiries through telephone, email, and other communication channels.
Make cold calls to prospective customers and qualify leads based on predefined criteria.
Understand customer requirements and identify genuine business opportunities.
Assign qualified leads to the respective sales personnel for further follow-up.
Maintain accurate records of all customer interactions in the CRM system.
Track pending follow-ups and remind sales personnel of overdue actions.
Prepare weekly lead status and follow-up reports using Google Sheets for review during weekly sales meetings.
Coordinate with the sales team to ensure timely closure of customer enquiries.
Maintain high standards of customer interaction and represent the SigLoch brand professionally.
Assist in maintaining lead databases and generating periodic sales reports.
Educational Qualification
Graduate in any discipline.
Preference will be given to candidates with a BBA, BBM, Marketing, or Business Administration background.
Experience
Minimum 1 year of experience in Inside Sales, Telecalling, Customer Support,