Join Staymaster's dynamic team as a Guest Relations - Executive, where you'll be the face of our brand and the heartbeat of our beautiful villas and holiday homes. This versatile role is perfect for those who thrive on providing exceptional service and love the excitement of being on the go.
Responsibilities
Welcome guests Help them check-in pleasantly
Ensure that the property is check-in ready
Manage guest expectations from check-in to check-out
Ensure flawless guest communication
Handle guest expectations
Conduct housekeeping audits and inventory checks to uphold hospitality standards
Drive guest reviews across various online portals
Start your day with the sole aim of winning over every Staymaster guest
Pre Requisites
Minimum of 1-2 years experience in a similar role.
Outstanding communication skills and a warm, welcoming demeanour.
Detail-oriented with a passion for delivering exceptional guest experiences.
Flexible availability to work various shifts.
Experienced in using property management systems.
Ability to adapt and work in a rapid paced environment