Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced skilled to join our team in the role of Global Service Executive
In this role, you will:
Complete all the requests in accordance with available Desk Instruction Manuals .
Responsible for one’s own performance. Required to ensure that the service levels are maintained at its optimum level.
Conduct research to resolve discrepancies to satisfaction of all parties and within established procedures and regulatory guidelines.




Disseminate relevant account details to Front Office Managers in concise, timely fashion when requested.
Prompt and accurate resolution of any reconciliation breaks.
Reply and attend to enquiries/feedback for internal/external clients.
Comply with Policies and Procedures and established guidelines of the Functional Instruction Manual and procedures.
Represent the bank in a professional manner whilst following up with various stakeholders.
Ensure all enquiries are handled appropriately within assigned authority levels and escalate other enquiries to appropriate parties.
Provide back up support for other peer groups within the Team.
To be successful you will:
Communication – the ability to communicate and understand complex issues.
Analysis/strategy – the ability to analyse complex issues and identify solution to improvement customer experience.
Understanding of products and services offerin

📌 Global Service Executive (Bengaluru)
🏢 HSBC
📍 Bengaluru