Client Success (Ahmedabad)

Client Success (Ahmedabad)

10 Aug
|
WeTales - Digital Invitation Management
|
Ahmedabad

10 Aug

WeTales - Digital Invitation Management

Ahmedabad

Company Description WT Technologies Pvt Ltd is an Event Technology company building innovative digital solutions for the wedding and events industry, with products like WeTales (digital invitations & RSVP management) and Wowsly (event tech platform for planning and guest handling), focused on combining creativity, automation, and technology to simplify contemporary celebrations.
Role Description We're looking for a highly organized and tech-savvy professional to manage end-to-end RSVP operations, client communication, WhatsApp invitation deliveries, and project coordination. This role acts as the bridge between clients, the internal design & delivery team, and the RSVP calling team to ensure every event is executed flawlessly.
Key ResponsibilitiesRSVP Management
Plan and execute RSVP projects from start to completion.
Create RSVP forms and guest data sheets.
Coordinate guest calling campaigns.
Supervise RSVP executives/telecallers.
Monitor daily RSVP status and follow-ups.
Ensure accurate guest response records.
Generate RSVP reports for clients.
Team Management




Manage and guide the RSVP calling team.
Allocate work and daily targets.
Monitor call quality and productivity.
Train new team members on SOPs.
Resolve operational issues quickly.
Client Communication
Be the primary point of contact for assigned clients.
Understand event requirements and timelines.
Conduct regular update calls.
Handle client queries professionally.
Share reports and project progress.
WhatsApp Delivery Operations
Plan WhatsApp invitation delivery schedules.
Verify guest databases before delivery.
Coordinate personalized invitation generation.
Ensure deliveries happen on schedule.
Monitor delivery reports and failures.
Coordinate reminder campaigns.
Troubleshoot delivery issues.
Project Coordination
Create project timelines.
Coordinate with designers and delivery executives.
Ensure approvals are received on time.
Track project milestones.
Follow internal SOPs.
Maintain documentation.
Quality Control

📌 Client Success (Ahmedabad)
🏢 WeTales - Digital Invitation Management
📍 Ahmedabad

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