This role is for one of the Weekday's clients
Salary range: Rs 1400000 - Rs 1600000 (ie INR 14 - 16 LPA)
Min Experience: 5+ years
Location: Delhi, India
JobType: full-time
We are seeking an experienced and dynamic Store Manager to lead our luxury jewellery boutique operations in Delhi and Bengaluru. This role demands a results-driven skilled who can lead a high-performing team, ensure superior customer experiences, and drive sales and operational excellence in alignment with brand standards.
Key Responsibilities
1. Store Operations Management
Oversee daily store functions to ensure seamless, efficient, and customer-centric operations.
Ensure compliance with company SOPs, retail protocols, and local regulatory requirements.
Manage in-store visual merchandising to align with brand aesthetics and seasonal guidelines.
Conduct regular audits for hygiene, stock, security, and compliance.
2. Sales & Performance Management
Drive category-wise sales performance and meet or exceed monthly revenue targets.
Track KPIs such as conversion rate, average ticket size,



and walk-in trends to optimize performance.
Identify opportunities to improve customer retention and repeat business.
Collaborate with the merchandising team for stock planning and replenishment.
3. Team Leadership & Training
Lead, mentor, and motivate the store team including RSO, cashiers, greeters, and support staff.
Conduct regular training and coaching sessions to enhance product knowledge and customer service skills.
Facilitate career development plans and monitor individual and team performance.
4. Customer Experience Excellence
Ensure each customer interaction reflects the luxury positioning of the brand.
Handle escalated customer complaints with empathy and professionalism.
Promote a "Customer First" culture within the team.
Leverage feedback mechanisms and reviews to improve store satisfaction scores.
5. Inventory & Loss Prevention
Monitor daily opening and closing stock balances; ensure accuracy in repo

📌 Jewellery Boutique Manager (Delhi)
🏢 Weekday AI
📍 Delhi