Summary

Position Summary

Assistant Manager, Operations – Engagement

About The Role

Purpose

Support the delivery of a best-in-class Deloitte Global talent experience by providing operational, financial, and program management support across the Engagement Center of Excellence (CoE). This role helps ensure programs, processes, and team operations run efficiently and effectively while enabling successful execution of Engagement initiatives.

Mandate

Provide day-to-day operational support for Engagement CoE activities, including financial administration, project coordination, process management, event logistics, stakeholder support, and team operations.

Key Responsibilities

Engagement Center of Excellence (90%)

Financial Management & Administration

Support budget planning, tracking, and reporting across the Engagement portfolio, including ConnecteD programming and headcount reporting.
Maintain financial trackers, prepare routine reports, and assist with budget analysis.




Liaise with finance teams and Engagement colleagues to ensure adherence to financial processes and policies.
Investigate and resolve financial discrepancies and support invoice processing and spend tracking.
Assist with fiscal year planning, forecasting, documentation, and year-end activities.

Program Operations & Coordination

Support the planning, coordination, and execution of Engagement programs and initiatives.
Develop and maintain project plans, track milestones and action items, and support delivery of key program outcomes.
Coordinate operational requirements for program launches, events, and ongoing initiatives.
Maintain team calendars, shared inboxes, ServiceNow requests, and other operational tools.
Coordinate meeting logistics, communications, scheduling, and stakeholder follow-ups.

Process & Resource Management

Document, maintain, and update operational processes, templates, toolkits, guidebooks, and team resources.
Support continuous improvement efforts by identifying process ef

📌 Culture & Enablement - DTTL - Specialist AM - Hyderabad
🏢 Deloitte
📍 Hyderabad