Head of Field Operations & Asset Protection
Department-Asset Assurance & Recovery (AAR)
Location: Gurgaon (in office) Team: 60+ field executives, pan-India
Reports to: Head of AAR

The mandate
Indofast runs one of India’s largest distributed battery-swapping networks — 150K+ battery packs, 80K+ drivers, 1,400+ stations. Every asset that goes idle, untraceable, or unrecovered is a direct hit to the P&L.; This role owns the field engine that protects it.
This is not a back-office role and it is not a pure enforcement role. It is a field-operations leadership position with a hard financial mandate: keep net asset loss under control while running a large ground team and using data to continuously sharpen how recovery actually happens on the ground.
What you’ll own
Lead the field engine — run pan-India (North & South) central and field recovery teams; own daily throughput, coverage, and productivity of 60+ frontline executives.
Turn data into strategy — analyse recovery, idle-asset, and traceability data to redesign SOPs, re-segment risk,



and launch initiatives that move the loss number. This is a core part of the job, not a side task.
Rapid-response for high-risk assets — run an emergency response capability to secure at-risk assets before they’re lost.
Reconciliation & audit — ensure recovered assets are correctly reconciled in-system; run regular audits across storage locations.
Cross-functional SOP ownership — build and align recovery SOPs with Sales/BD, Ops, Product/Tech, Finance, and Legal.
Escalation & agency management — own the resolution path for stolen/impounded assets, including FIR coordination and liaison with local authorities. This is handled through defined SOPs and liaisoning agencies; the role effectively manages these agencies to drive outcomes.
The nature of the role
A legal & authority dimension. A share of high-value recovery involves stolen or impounded assets — meaning FIRs and coordination with local authorities. This is handled through defined SOP

📌 Senior Manager- Field operations (Gurugram)
🏢 IndoFast Energy
📍 Gurugram