We're looking for a Senior Strategic Operations Associate to help us scale Uber for Business, one of the most energetic business units at Uber. The role is focused on accelerating growth in Uber for Business's self-signup channel in APAC, a region with some of our fastest-growing markets. It will require strong cross-functional partnership to continuously align strategic vision and fearlessly drive execution.
In this role, you will get to own and execute high-impact strategic initiatives that will drive growth for Uber for Business across multiple markets, including but not limited to ANZ and India. You will partner with regional leaders and functional counterparts to deliver elevated experiences to business customers and their employees.
What The Candidate Will Do
Growth strategy and launch - Partner with the Global teams in Ops, Marketing, Product, and Support to define and launch new growth initiatives for key APAC markets.
Program management - Manage the execution of a portfolio of growth initiatives in partnership with cross-functional partners (Product,
Marketing, Support, Sales operations, etc.). Where appropriate, collaborate with stakeholders to tailor global initiatives to the regional context.
Analytics - Use your analytical skills to identify growth opportunities and drive strategy through business insights
Build and maintain reporting to track progress across a variety of top line and operational metrics for the region
Communicate findings and insights to diverse audiences including Uber for Business leadership and cross-functional teams in Monthly Business Reviews or other forums
Market intelligence - Monitor macro and competitive trends in key APAC markets, and develop recommendations for how to respond - through commercial levers, product innovation, etc.
Be a subject matter expert - Become an expert on the Uber for Business self-serve product and the SMB segment, and leverage your expertise to shape the agenda for regional growth.