10 Aug
|
MTAB Technology Center P LTD - MTC
|
Chennai
10 Aug
MTAB Technology Center P LTD - MTC
Chennai
This is a remote position.
This is a remote position.
Excited to join the world of customer support? Apply now for the CRM ADMIN position at MTC
Abhyaz is seeking a dedicated CRM ADMIN Executive who is passionate about delivering product service. If you're ready to provide top-notch support to our customers and ensure their satisfaction, then this opportunity is for you.
Core Functional Responsibilities:
As a CRM administrator, you'll be responsible for managing and customising the CRM platform to meet the organization's needs. You'll also support users in using the system effectively.
A CRM administrator's core responsibilities include:
System administration: Managing the CRM system, including user permissions, workflows, custom objects, and profiles
User support: Providing support and troubleshooting for users, including answering questions and resolving issues
Data analysis: Analyzing data to gain insights into team productivity, effectiveness, and operation
Collaboration: Working with other teams to capture business requirements and implement CRM solutions
Integration: Coordinating and supporting integrations with third-party apps, plugins, and tools
Security: Setting up processes to manage and protect customer and business data
Training: Providing training to administration, staff, and faculty
General Responsibilities:
Manage and organize office operations: Administrators oversee day-to-day operations, such as managing schedules, coordinating meetings, and handling correspondence. These ensure that your office workplace is organized and efficient.
Maintaining records and databases: Administrators often handle sensitive information and maintain databases and records. Data accuracy, security and confidentiality are guaranteed.
Financial Management: Administrators can manage budgets, track expenses, and process invoices. We may also work with the finance department to ensure financial compliance.
Staff support: Administrators can help with the hiring, o
📌 CRM Admin Intern (Chennai)
🏢 MTAB Technology Center P LTD - MTC
📍 Chennai