Job Purpose:

As a product manager, you’ll play a crucial role in solving problems for our customers to deliver value for them and help build a sustainable business for DMI Finance.

This role will cover the overall vision and execution for the digital platforms such as DMI mobile app, website and zest platforms. This role will work in the teams working together to improve customer experience, making the platforms relevant for customers during the lending relationship and beyond.

Key Accountabilities:

Define, Build and Execute on Roadmap
Build and deliver product roadmap same through cross-functional execution and collaboration. Set well defined metrics, key results to track the performance of various initiatives for these Platforms.
Collaborate with engineers, data scientists, customer service team, operations, marketing and other stakeholders in solutioning and prioritizing these concepts and programs.
Partner with engineering, and other stakeholders to scope and build features that solve and create new opportunities.




Work to ensure onboarding customers for new products such as UPI, Loans, Bill Payments etc. are done timely.
Experimentation to drive outcomes: Carry out small experiments and iterate the solutions thereby creating business impact.

Customer insights and analytics
Gain a deep understanding of customer experience, identify, and fill product gaps and generate new ideas that improve customer experience and drive growth.
Determine customers' needs and desires by speaking with customers and conducting research needed to obtain market information.
Collect and analyze feedback from end-users, stakeholders, and other teams to shape requirements, features, and end products.
Speak to customers regularly for current and existing needs

Product Analytics / Research
Form and test hypothesis using data from in built analytics, funnels, database & other sources.
Conduct market research and develop insights into user behavior especially around user needs to improve ex

📌 Product Manager (India)
🏢 DMI Finance Private
📍 India