As a Conversion Officer, you will play a pivotal role in supporting Regional
Heads / their proxies across different territories in converting applications to
paid students. This role requires a dynamic individual with strong communication
skills, both written and spoken and a keen attention to detail. Operating in a
desk-based setting, you will collaborate closely with Sales teams (or as
designated) to ensure a smooth transition of potential students to enrolment
phase, and beyond.
You will be ensuring a connected and seamless experience for prospective
students throughout their journey. As a valuable member of a high-performing
team, you will contribute to the overall effective service delivery by providing
top-quality admissions support to applicants, agents, and academic
decision-makers, all while adhering to established standards. This dynamic role
encompasses various tasks related to university admissions.
Duties and Responsibilities:
* Maintain a Healthy Pipeline:
* Ensure the application pipeline is accurate and up to date, with correct
statuses (please change stages and do not wait for BDs; to avoid delay in
application processing) and adherence to processes by BDMs
* Assist the BD Teams for release of offers or for any other application
related issues involving Admissions/Visa teams
* Close previous intake applications: Follow up with BD Teams for closure of
past intake applications
* Assist the BD teams with release of offers, interview links, delays from
Admission / Visa teams
* Support Application Progression: Collaborate with BDMs to ensure every
application moves smoothly through the process and reaches the visa stage.
* Provide CRM/refresher training to new joiners or agents if required
* Document Collection & Follow-ups:
* Engage with agents to obtain pending documents for Conditional Offers and
beyond
* Uploading documents – CO may upload the documents at any stage to help BDMs
while they travel. Documents received on email
📌 Conversion & Visa Officer (Noida)
🏢 GEDU
📍 Noida
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