Technology: CoPilot Developer
Experience: 3+ years
Duration: 2months and extendable
Working Time: 12:00 PM to 09:30 PM IST (If there is a client call from 09:30 PM to 10:30 PM for example , then the candidate can take additional break of 1 hour)
Location : Remote
Objective: Deploy an AI-powered Knowledge Assistant in Microsoft Teams, built on Copilot Studio and grounded in SharePoint content, enabling secure, citation-backed answers to natural-language questions
Scope of the Project:
SharePoint Knowledge Assessment
Configuration of knowledge connectors for up to 15 SharePoint sites
Copilot Studio agent
Pilot & Org-wide rollout
User Training
Governance Documentation
Usage Analytics, and
Deployment & Hypercare Support
Experience: 3 years Relevant experience in CoPilot
Roles and Responsibilities
• Copilot Studio agent build & configuration
• SharePoint connector implementation
• Teams bot deployment & adaptive cards
• Agent flow development for escalation
• Azure PAYG billing configuration
Required Skills & Experience
Hands-on experience building agents in Microsoft Copilot Studio — topics, entities, generative answers/orchestration, and knowledge sources.
Experience in Agent development
Experience connecting SharePoint Online as a knowledge source, including Microsoft Graph-based search and knowledge connector configuration.
Familiarity with the Microsoft Teams bot framework and Teams app deployment (pilot group through org-wide rollout).
Familiarity with the Power Platform ecosystem — Dataverse as the agent's data layer, and Power Platform Admin Center for workplace/DLP governance.
Conceptual understanding of RAG (Retrieval-Augmented Generation), even though this engagement uses Microsoft's fully managed pipeline rather than custom retrieval code.
Experience with Power Automate or Copilot Studio agent flows for escalation/handoff logic into ITSM tools (e.g., Vivanti).
Experience building Adaptive Cards for rich, actionable bot responses.
Working knowledge of M