OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.
Your Impact
In the Cyber Security support team, your responsibilities will include assisting customers in mitigating risks, maintaining trust, managing disruptions, and fortifying resilience against present and future cyber threats. Our suite of Cyber Security products includes Application Security, Security Operations, Data Protection, and Identity Management.
Technical Support Specialists are responsible for providing exceptional technical support on OpenText products. As a Technical Support Specialist, you will reproduce, troubleshoot, and resolve customer issues. You’ll identify defects and escalate to OpenText Product Engineering, and test software patches for customers. This position offers you an opportunity to learn exciting technologies and exercise critical and creative thinking. Our strong team-based workplace ensures that our team members support each other to deliver excellent Customer Experience.
What The Role Offers
You enjoy learning about new technologies and troubleshooting issues.
You are passionate about resolving customer issues.
The ability to effectively communicate and interact with people.
Ability to navigate, and lead, difficult conversations with customers.
A quick learner who follows processes and acts as a role model for others in the team.
A strong focu
📌 Lead Technical Support Specialist (Bengaluru)
🏢 opentext
📍 Bengaluru
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