Company Overview
Company is a US-based, venture-backed Digital Health company transforming virtual healthcare delivery. Our integrated Hardware, Cloud, and AI-powered Virtual Care platforms help healthcare providers unlock proactive and continuous care opportunities while generating recurring revenue streams. With customers across multiple US states and rapid growth momentum, we offer an opportunity to work on cutting-edge product technologies in a fast-paced and innovation-driven setting.

About the Role
We are seeking a proactive Healthcare Operations & Process Automation Specialist to join our team. This remote role combines hands-on operational execution with process optimization—ideal for someone who enjoys running daily workflows while actively using technology (RPA, Python, and AI tools) to streamline and automate repetitive tasks over time.
Working closely with the Operations Manager, you will keep daily clinic workflows running smoothly, monitor active automations, and identify new opportunities to eliminate manual effort across clinics, EMR systems, and internal platforms.




Key Responsibilities

1. Operations & Execution
Daily Workflow Management: Run and monitor essential operational processes, including patient scheduling data, recurring clinic report uploads, reminder communications, and template-based correspondence.
Cross-Functional Coordination: Collaborate with clinic teams and internal stakeholders to clarify process requirements, gather operational details, and resolve pending items.
Data Integrity & Compliance: Maintain strict compliance with HIPAA/PHI regulations when handling patient data, following defined audit and quality checkpoint processes.
2. Automation & System Monitoring
Exception Handling: Monitor existing UiPath automations and SFTP-based upload pipelines, proactively identifying, troubleshooting, and resolving execution exceptions.
Process Analysis: Evaluate day-to-day tasks to distinguish between fully rule-based processes (prim

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